ALK-Abelló A/S

Salesforce CRM, Veeva CRM or IQVIA OCE

Global CRM Specialist

ALK is on an ambitious journey to become the preferred allergy company globally. Traditionally, ALK has been a strongly marketing and process driven organization. With a rapidly changing healthcare environment, subsequently leading to increased dynamics within global marketing, there is a need to be more closely linked to the local customer needs and allergy markets. In order to do so, we are looking for a new colleague to join our Global Commercial Excellence Team in ALK GBSC in Poland.


The position

Are you passionate about Customer Relationship Management? Are you willing to embark on a transformational journey in a pharma company with an ambitious growth target in the years to come? As our CRM Specialist, you will be responsible for ALK global CRM system, acting as Subject-Matter Expert and participating in the launch, development and maintenance of the platform. You will join an international team of more than 15 professionals in marketing, commercial excellence and sales excellence, who are committed to deliver high impact for the company on a daily basis.

Fields of responsibility

As Global CRM Specialist, you will: 

  • Take an active role in launching the ALK CRM platform globally, as well as continuously streamlining, testing, optimizing and developing the system
  • Ensure that business needs are reflected into the CRM
  • Ensure data integrity and quality, including compliance with relevant regulations (e.g. GDPR)
  • Be the glue between several stakeholders, including the IT department, the Global Sales Excellence team, the CRM vendor and local teams

Your qualifications

  • You hold a Bachelor/Master degree in Business Administration, Computer Science or other relevant field
  • At least 2 years of experience in a CRM-related role
  • Previous experience or certifications with Salesforce CRM, Veeva CRM or IQVIA OCE are an advantage
  • Solid project management skills
  • You have an analytical mindset with problem solving skills
  • You are an outgoing person and easy to work with: being proactive and interacting with people gives you energy, you always look for better solutions and challenge the status quo
  • MS Excel and Power Point power user
  • Fluency in written and spoken English is required

We offer

ALK GBSC provides a uniquely dynamic and pleasant work environment, complete with inspiring and challenging assignments. The results of your efforts will be significant throughout the organization and you will be able to actively influence and challenge the status quo. Our flat structures attract independent individuals who like to feel the progress of the business and enjoy being close to the decision-making process. You will be part of an engaged and informal team who values skill and knowledge creation. We consider our pioneering spirit coupled with our trustworthiness our winning formula. ALK GBSC offers a safe and healthy workspace in a modern office (Aleja Pokoju 1) that features the best of Danish design, including an open floorplan, wooden flooring, stand-up desks, a chill-out room and a fully-equipped kitchen with the best view in Cracow. As an employer ALK GBSC offer the kind of generous and competitive benefits package you would expect, including standard features such as a Multisport card, private medical care and life insurance, as well as extras that include a Sodexo card, company bikes, holiday donations, Christmas vouchers, Samsung Galaxy S10 for all employees, flexible working hours, and an additional day off on your birthday.


For further information on the position please contact Matteo Bacchin, Director of Global Commercial Excellence (, +45 61 91 11 72).

We look forward to hearing from you!

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Olga Wierzchowska
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