Commercial Operations Specialist

The position

Are you ready to embark on a rewarding career with a global leader in the pharmaceutical industry dedicated to improving the lives of those affected by allergies? We are seeking a Commercial Operations Specialist who thrives in a dynamic, international environment while being an integral part of a local Spanish team.

As the Commercial Operations Specialist, you will not only engage with customers and collaborate with local and global stakeholders but will also have the opportunity to contribute to meaningful improvements that enhance our economic performance, quality of service, and social responsibility. If you are a structured and proactive individual with exceptional collaboration skills, you might just be the team member we are looking for!

Why join us?

• Global Exposure: Become part of a renowned pharmaceutical company while working with a close-knit local team in Spain.
• Growth Mindset: We are looking for individuals who are eager to learn and adapt quickly. This role necessitates a proactive approach to challenges and opportunities alike.
• Diverse Learning Platform: Gain invaluable experience and grow your career across various key areas including pharmaceutical marketing, sales, market access, finance, and digital engagement.

Fields of responsibility

• Support Market Access activities and digital engagement with customers.
• Execute and refine reporting activities, ensuring data accuracy, and providing insights for decision-making.
• Provide support in budgeting processes, including the preparation, and monitoring of outlooks, monthly net sales reporting, and P&L oversight.
• Oversee invoicing processes, ensuring accuracy and timelines in all transactions.
• Ensure supply chain integrity by monitoring and maintaining supply levels and addressing any discrepancies or issues.
• Manage relationships and operational processes with wholesalers, ensuring alignment with commercial goals.
• Administer the local CRM system, optimizing its usage for the team and continuously improving processes for better efficiency.
• Contribute to process optimization and the development of new tools or systems, fostering a culture of continuous improvement and innovation within the commercial operations.

This position combines both the routine responsibilities and the ongoing drive for innovation and process enhancement. Ensuring a smooth and collaborative interaction with IT, Product supply, Finance and Global departments is also part of this role.

Your qualifications

• Experience: 2+ years' experience in a similar pharmaceutical role
• Education: Bachelor/ Master’s degree in Business, Science or Pharmacy
• Digital Proficiency: Familiarity with digital engagement strategies is highly desirable.
• Market Access: Knowledge or experience with Market Access activities is an advantage.
• Technical skills: Proficient in Microsoft Excel (advanced features such as pivot tables, Power QUERY, data modelling) and familiarity with SAP is desirable.
• Language skills: Strong command of English, both written and oral, is necessary for this position (C1 is the minimum level required)
• Personal Traits: Quick learner, analytical mindset, and results-oriented; able to thrive in ambiguous situations.
• Organizational Skills: Excellent planning and organizational abilities, with flexibility to switch between diverse activities. Collaboration: Team player with strong stakeholder management skills.

The department/team

The position will report to the Commercial Manager in Spain and will be part of a global team placed in Europe.

We are driven by a high level of professionalism, integrity, an open-minded approach and contributing to an inspiring and fun working environment together with colleagues.

The position is located at ALK’s site in Madrid, which is in the business area of ​​Ciudad Lineal, very close to the center of Madrid. We have quick access to the Hermanos García Noblejas and Ascao metro stations and we also have a wide bus connection. The manufacturing center is located at Calle Miguel Fleta 19 while the Business Support area is in an annex building located in the Avalon Business Park. Nevertheless, we have a remote working policy that will allow you to work from home part of your time.

ALK, among other benefits, has a canteen where employees can have breakfast and lunch every day.

If this sounds like a company mission, job, and a department you would like to be part of, we hope to receive your CV and application, but please do not send your CV via e-mail due to GDPR rules.

Contact

For further information on the position please contact csies@alk.net.