Veeva System Specialist

Are you knowledged about Veeva’s architecture, data models, and integration methods? Do you thrive in a global environment and want to advance your career within life sciences?

ALK is a global pharmaceutical company specialised in allergy immunotherapy with the goal to become the global leader in allergy care by helping people through prevention, diagnosis, and treatment options. We are an international company with almost 3000 employees employed worldwide with the headquarters based in Denmark.

You will as Veeva System Specialist become part of Global IT that play a key role in this mission by supporting the organisation with cutting-edge IT tools and technologies, and by providing world-class support to our colleagues around the world. 

Global IT is a diverse, international team of approximately 140 employees, with key hubs in Hørsholm, Madrid, and Krakow, along with IT staff at production sites and regional sales hubs in Germany, France, and North America. ALK predominantly manages its IT expertise in-house, offering you the chance to collaborate with talented colleagues from around the world. 

At ALK, the implementation of Veeva is one of our key strategic IT investments. Veeva Systems is a cloud-based software company that provides specialised solutions for the life sciences and pharmaceutical industries. Currently, ALK’s Veeva portfolio includes Veeva RIM, Veeva QualityDocs, Veeva PromoMats, and Veeva CRM.

The position
As a Veeva System Specialist, you will join a dedicated and skilled team of 16 colleagues working in a hybrid collaboration as we are based on different locations across Europe. You will be based at our headquarters in Hørsholm. 

You will serve as the technical subject matter expert for Veeva Vault, with a primary focus on Veeva Regulatory Information Management System (Veeva RIMS) and Veeva QualityDocs. You will provide comprehensive technical support and implement configuration changes within the Veeva platform. Your responsibilities will encompass project work and release management for Veeva RIMS and Veeva QualityDocs, and from time to time involve 2nd-level technical support in collaboration with other Veeva system specialists.

• Project Responsibilities - You will be the lead IT representative for various Veeva RIMS and Veeva QualityDocs projects. You will have the ability to translate business requirements into Veeva solutions, configure Veeva Vaults, and collaborate with Line of Business (LoB) teams, professional Veeva consultants, and IT Quality Assurance (ITQA) compliance teams.
• Veeva Releases - Veeva releases general updates three times a year. You will participate in risk assessments and conduct some informal tests for these General Releases. In addition to the general releases, we also implement updates to Veeva that include defect fixes and new enhancements. These updates follow an Agile approach. As the volume of Veeva RIMS and Veeva QualityDocs backlogs increases, you will be expected to serve as the technical SME for configuring Veeva according to business requirements.

Your qualifications
Your IT qualifications:

• Profound understanding of Veeva’s architecture, data models, and integration methods including Veeva platform certification.
• Hands-on experience with Veeva configuration tools and/or Veeva APIs.
• Solid knowledge of Computer Systems Validation (CSV) and GxP.

Other qualifications:

• Proficiency in both written and spoken English.
• Proven ability to collaborate effectively and thrive in an international environment.
• Educational background in Computer Science, Engineering, or a related field. 
• Compliance and documentation are integral to our mindset, so the ability to follow and document processes according to ALK's quality standards is required.

Do you have experience with regulatory submission processes, regulatory requirements, Quality Document Management systems and/or Quality assurance processes it will only be a plus. 

Become a part of ALK
We are driven by a high level of professionalism, integrity, an openminded approach and contributing to an inspiring and fun working environment together with our colleagues. We believe that achieving outstanding results and delivering exceptional IT services go hand in hand with fostering development and learning opportunities. Our employees are encouraged to connect and support each other daily. You will join an IT organisation that values competence and substance over style and presentation, focusing on collaborative and iterative teamwork.

Our offices in Denmark offer a green view of the DTU Science Park in Hørsholm. We believe that physical presence enforces strong teamwork and collaboration and creates success, so it is important that you enjoy coming to work in our office in Hørsholm but we also provide a degree of flexibility to work from home. Do you want to learn more about our company, we encourage you to visit us at www.alk.net.

How to apply?
If you are excited about this oppportunity, we encourage you to apply by attaching your CV and a short letter of motivation, no later than 4 June 2025.

We commit to an inclusive recruitment process and equal opportunity for all our applicants. We evaluate applications and call for interviews on an ongoing basis, so don't wait to apply! We reserve the right to take down the advertisement when we have found the right candidate.

If you need further information about the position, please contact Senior Manager, R&D and Global Quality Applications, Jing Zhou Tolstrup on JingZhou.Tolstrup@alk.net. Please note that we only accept applications submitted via our recruitment system. 

We look forward to hearing from you!