Experienced Manager of HQ Site Services

Do you have solid leadership experience and a can-do-mindset combined with a structured approach? Are you a service minded team player with drive to support daily HQ site services by managing a larger support team at the ALK headquarters?

ALK is a global pharmaceutical company focused on allergy prevention, diagnosis, and treatment. At our headquarters in Hørsholm, we are committed to providing a safe, efficient, and welcoming workplace that supports both operational excellence and employee satisfaction.

The Position
You will in the role of being the Manager of HQ Site Services, ensure seamless functioning and upkeep of our headquarters facilities. This pivotal role supports daily operations by managing essential services, external providers, workplace standards, and supervising our reception, canteen, and travel & meetings support teams.

You will lead a team of 25 with 5 direct reports (2 team leaders and 3 employees) with a focus on service quality, stakeholder collaboration, and operational excellence and report to SVP Global Procurement & HQ Site Services. Your key responsibilities will be:

• Perform people management by leading, coaching, training, and giving performance feedback to team leaders and employees.
• Ensure all common areas, offices, meeting facilities, and infrastructure are functioning properly through regular inspections and timely repairs.
• Supervise reception and canteen teams, ensuring professional service and customer satisfaction.
• Track KPIs and drive continuous improvements in site services including driving budget responsibilities.
• Oversee external service providers, contracts, and outsourced services according to service level agreements.
• Manage space planning, relocations, and small projects.
• Support efficient business travel, large meetings, and event services.
• Deliver executive-level services for leadership teams, board meetings, and VIP visits.
• Uphold site cleanliness, hygiene, and workplace safety.

Your profile
Your qualifications and experience:

• Proven leadership experience managing service teams (reception, canteen, hospitality).
• Degree in Facility Management, Hotel Management, Business Administration, or related field preferred.
• Experience in project and contract management, as well as budget management.
• IT literacy and comfort with facility management service systems.
• Background in facilities management or office services in a corporate environment; pharmaceutical sector experience is an advantage.
• Technical understanding of facility systems (HVAC, electrical, plumbing, security) is preferred.
• Knowledge of workplace safety, food safety, and compliance standards is preferred.
• Proficiency in Danish and English, both written and spoken.

You have a positive attitude and excellent organizational, communication and problem-solving skills. You are structured and organized in your way of working with a drive to perform without losing attention to detail. You interact and communicate effortlessly with high customer service orientation demonstrating a can-do attitude and the ability to manage multiple requirements and remain composed under pressure. 

Become a part of ALK
ALK is a global pharmaceutical company specializing in allergy immunotherapy. We are driven by a high level of professionalism, integrity, an open-minded approach and contributing to an inspiring and fun working environment together with our colleagues. We provide an attractive working environment for individuals looking for both personal and professional development. You will be part of an engaged and informal team who values skill and knowledge creation.

Our offices in Denmark offer a green view of the DTU Science Park in Hørsholm. We believe that physical presence enforces strong teamwork and collaboration and creates success, so it is important that you enjoy coming to work at our site with a degree of flexibility to also work from home.

Do you want to learn more about our company, we encourage you to visit us at www.alk.net.

Apply
Apply by attaching your CV and a short letter of motivation, no later than 11 January 2026. 

We commit to an inclusive recruitment process and equal opportunity for all our job applicants. Hence, we prefer that you do not add images to your application documents. We evaluate applications and call for interviews on an ongoing basis, so don't wait to apply! We reserve the right to take down the advert when we have found the right candidate.

We are looking forward to hearing from you!